Mike's German Auto

I had a fantastic experience here!!! Took my Mercedes CLA250 in 2 days ago to fix a broken A/C. I dropped it off around the time they opened, went to work, and received a phone call from them with a thorough update on what was initially causing the A/C to fail. They also replaced my ambient air temperature sensor, which for some time was reading -40 degrees. Mike is very professional and honest and I'm very happy I brought my car here. I finally have cold air again!!! I'll definitely come back here in the future.

So we are just beginning the relationship- but I gotta say how impressed I am. We called from the interstate as a new “used” car we were driving into the Metro area started to give us some concerns. (2010 VW Passat) Mike helped us in that decision making to keep going, and we scheduled a time to get the car in this coming week for diagnostics, I am concerned about computers and transmissions!!! We are dealing with my son’s new car and need an honest fair mechanic for him for the long-term. Mike has followed up and provided me the assurance I need to work with him. When you find a good mechanic, they are like gold. He can’t control problems with the car, but to help us out when things go wrong at a fair price...Priceless! I shall follow up this report for all you out there desperate to find a “Mike”! So Follow-up got the car in to Mike on Monday, diagnostics run and a plan of action implemented. Part of perceived problem located and corrected. Other part did not check out a...

A wonderful and very skilled staff. They know what they are doing and willing to go extra miles to help you and provide the best service . I have been their customer for 10 years and I plan to stay their customer forever.